How This FAQ Works for You
We put this page together because the same questions come up again and again — how to add funds via Nagad, why a withdrawal might be pending, what to do if you can't log in. Rather than sending you to a long terms document, we've laid out direct answers here. For deposits, you open your bKash or Rocket app, enter the account
number shown on your wallet screen, and confirm with your PIN — the credit usually shows on your account within a short window. Withdrawals go back to the same wallet you deposited from, and we verify the wallet number against your account before processing. If something doesn't match, support will reach out. For anything not covered here, live chat is the quickest
path to a real answer.
- bKash deposit flow
- Nagad withdrawal
- Rocket wallet support
- Account verification