Reference

How adam22 Handles Your Personal Information

Your personal data belongs to you. This policy explains exactly what we collect when you use adam22, why we collect it, and how you can control or request changes to your information at any time.

Data you controlClear retention limitsDirect contact pathLive casino and slots
adam22 How adam22 Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Security, Cookies, Retention and Your Rights

We use SSL encryption on all account pages and payment flows. Login attempts trigger OTP verification to your registered mobile number, which stops unauthorised access even if your password is compromised. We keep your account data for as long as your account is active and for a period after closure as required by our operating obligations. After that window, we delete or anonymise records. You have the right to ask what data we hold, to correct inaccurate information, and to request deletion where permitted by applicable law.

Account Security

Every login goes through OTP verification to your registered mobile. If you notice a login you did not make, contact support immediately and we will freeze the session.

Cookie Controls

We use session and preference cookies. You can block or clear them through your browser settings at any time without losing your account access or wallet balance.

Data Retention

Active account data is kept while your account is open. After closure, we hold records for our standard retention window, then delete or anonymise them.

Your Rights

You can request a copy of your data, ask us to correct it, or ask for deletion. Send your request via live chat or email with your account username for fastest handling.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to access, correct, or delete your personal data, our support team handles those requests directly. Reach out through any of the channels below and reference your registered account. We aim to respond within a reasonable timeframe, and complex requests may take a few extra days to process fully.

Team online

Live Chat

Open the chat widget from any page while logged in. Describe your data request and our team will pick it up and follow through.

Email Support

Send your request to our support address from your registered email. Include your account username so we can locate your records without delay.

Account Settings

Some data changes — like updating your contact number — can be made directly inside your account settings without contacting support at all.

Privacy Questions Answered

Here are the questions we hear most often about data, account access, and how to reach us. If yours is not listed, our support team is available through live chat or email.

We collect your name, contact details, and payment method references — including bKash, Nagad, or Rocket transaction IDs — along with device and session data needed to secure your account.

Yes. Send a data access request through live chat or email from your registered address. We will compile your account data and share it with you within a reasonable timeframe.

Basic details like your contact number can be changed inside account settings. For name corrections or more sensitive changes, contact support via live chat and our team will verify and update the record.

We do not sell your data. We share it only with payment processors like bKash, Nagad, and Rocket partners, and identity verification services, all under strict data-handling contracts.

We keep your records for our standard post-closure retention window as required by our operating obligations. After that period, your data is deleted or anonymised.

Reach our privacy team through live chat or email. Quote your account username and describe the concern. We will investigate and respond directly to your registered contact.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.